Supplier and Logistics Junior Specialist

Ready for a once-in-a-lifetime adventure in sunny Valencia? Do you want to join a super-dynamic team and become part of Europe’s most ambitious scale-up? If so, the HelloPrint adventure is waiting for you!

As a new member of the Traffic Team, you will be the vital link in Valencia between customer service, our network of 400 suppliers, and 40 carrier partners across 20 countries. You'll be at the heart of operations, ensuring everything runs smoothly and efficiently.

The Traffic Team is the support hub for all our suppliers and carriers. You'll be the direct point of contact for various daily operational requests, including incorrect files, delayed orders, machine malfunctions, system errors, complaints, and other issues.

Your role is essential for the seamless execution of daily tasks. You'll communicate delayed orders with suppliers and customers, ensure partner performance meets our high standards, handle returned orders, and manage manual pickups. Additionally, you'll tackle urgent issues as they arise within our supply chain.

If you thrive in a fast-paced environment and love being at the center of operations with significant responsibility in Europe’s largest marketplace for customized products, this is the perfect job for you!

Exciting? Keep reading!


What you do

  1. Start your day at 8:00 am by checking the list of delayed orders and updating suppliers about their order statuses.

  2. Enter orders manually and fix any mistakes for suppliers who don't use our automated systems yet.

  3. Monitor supplier performance closely and address any issues with them to maintain high standards.

  4. Assist the customer service teams by handling their inquiries about order statuses, delivery concerns, and any order-related issues

  5. Handle returned orders and quickly solve any logistic problems to keep things running smoothly.

  6. Arrange for carriers to pick up orders manually from our producers to make sure logistics run smoothly.

  7. Manage all complaints from suppliers and carriers, helping to resolve and approve them.

  8. Work with the team to improve our systems and processes with suppliers to prevent future delays and complaints.

 

Do you think you are the missing piece of the puzzle? 

HelloPrint

 180+ team from 34 countries

Rotterdam & Valencia

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Interesses

Bedrijfskundig

Distributielogistiek

Export management

Logistiek

Supply Chain

Supply Chain Management

Transport

Meer

Talenten

Assertiviteit

Commercialiteit

Conflicthantering

Meer


What we are looking for:

Start your new career abroad today! Read more about Customer Experience at Helloprint in sunny Valencia.


Why HelloPrint:

Are you ready?

2024: Year of Performance at HelloPrint. We're looking for individuals with energy, a drive for results, eagerness to learn, and strong communication skills. Step out of your comfort zone and join us in making a difference. Read more about Customer Experience at Helloprint in sunny Valencia. Kick off your performance and growth adventure at HelloPrint and discover our culture through our 6 Core Values. Ready? Apply today! Once we receive your application and our first impression is positive, we'll contact you to discuss the steps in our hiring process. We aim to ensure that you and HelloPrint culture are a good match.


More about HelloPrint

HelloPrint is the world’s largest B Corp infrastructure for customized print products. We bring local production and delivery to a global audience of creative entrepreneurs, SMBs and e-commerce companies, reducing cost, speed of delivery and carbon footprint.

We are a passionate team of +150 young professional people from 32 countries with an average age of 32 who love working at HelloPrint because together we can unlock our full potential. What differs HelloPrint is we all work in an entrepreneurial culture where freedom and responsibility are leading to high performance. With an office in Rotterdam and Valencia we have opportunities in many different departments. We are always looking for highly ambitious individuals who want to make an impact and take initiative. HelloPrint is officially recognized as a Great Place to Work, a highly rewarded standard for companies in the world.

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